Legal · Effective May 17, 2026

Terms of Service

These Terms of Service (the “Terms”) govern access to and use of the CaptivaHQ platform (the “Service”), provided by United Technology Services LLC (“UTS”, “we”, “us”). By accessing the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.

1. Beta service

The Service is currently a beta release and is provided for evaluation and early-adoption purposes. It may contain bugs, change without notice, be unavailable from time to time, and produce inaccurate output. Do not rely on the Service for mission-critical workflows during the beta. We may modify, suspend, or terminate any feature, your account, or the beta program at any time.

2. Eligibility & accounts

• You must be at least 18 years old and able to form a binding contract.
• You are responsible for safeguarding your authentication credentials.
• You are responsible for activity that occurs under your account.
• One person or organization per account unless we authorize otherwise.

3. Acceptable use

You agree not to, and not to permit anyone else to:

• Use the Service to violate any law or third-party right.
• Reverse engineer, decompile, or attempt to derive source code of the Service.
• Resell, sublicense, or provide the Service to a third party (except as permitted within your tenant).
• Interfere with, probe, or disrupt the integrity of the Service or its infrastructure.
• Use the Service to store or transmit malicious code, spam, or unlawful content.
• Use the Service to build a competing product, or to benchmark for public comparison without our prior written consent.

4. Your data

You retain all rights to data and content you submit into the Service (“Customer Data”). You grant UTS a limited, worldwide license to host, process, transmit, and display Customer Data solely to operate and improve the Service for you. Our handling of personal data is described in our Privacy Policy.

5. AI features & output

The Service uses artificial-intelligence models to generate suggestions, summaries, drafts, and other output (“AI Output”). AI Output may be inaccurate, incomplete, or inappropriate for your situation. You are solely responsible for reviewing AI Output before relying on it, sending it externally, or acting on it. AI Output is not legal, accounting, tax, medical, or other professional advice.

6. Beta feedback

If you submit suggestions, feedback, or feature requests during the beta, you grant UTS a perpetual, irrevocable, royalty-free license to use them without restriction. We will not identify you as the source without your permission.

7. Fees

The beta is currently provided at no charge to invited participants unless otherwise stated in a separate written agreement. After the beta ends, paid plans may be required to continue using the Service; we will give reasonable notice before that change applies to you.

8. Confidentiality

Each party will protect the other's non-public information disclosed in connection with the beta with at least the same degree of care it uses for its own confidential information, and at minimum a reasonable degree of care.

9. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we end the beta program. On termination, your right to use the Service ends. Sections that by their nature should survive termination (including ownership, disclaimers, limits of liability, and dispute resolution) will survive.

10. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. Because the Service is in beta, we make no service-level commitments.

11. Limitation of liability

To the maximum extent permitted by law, UTS and its affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or related to the Service. In any event, UTS's aggregate liability for any claim arising out of or related to the Service during the beta will not exceed one hundred US dollars ($100).

12. Indemnification

You will defend, indemnify, and hold harmless UTS and its officers, directors, employees, and agents from any third-party claims, damages, liabilities, and expenses arising from your Customer Data, your use of the Service, or your breach of these Terms.

13. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. The parties consent to the exclusive jurisdiction of the state and federal courts located in Delaware, except that either party may seek injunctive relief in any court of competent jurisdiction.

14. Changes

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting the updated Terms with a new effective date, or by emailing you). Continued use of the Service after the effective date means you accept the updated Terms.

15. Contact

United Technology Services LLC
Attn: Legal
[email protected]