Compliance hub
Everything you need to trust us with your data.
CaptivaHQ is built and operated by United Technology Services Inc. These are the customer-facing documents that govern the service: the contract, how we handle personal data, what we secure and what you secure. If you need a signed copy or a custom data processing agreement, contact [email protected].
Universal documents
Apply to every customer, on every plan.
Privacy Policy
How we collect, use and protect your personal data.
Terms of Service
The contract between you and CaptivaHQ.
Version 2026-11-02-storage-v3Shared Responsibility Model
What CaptivaHQ secures and operates, and what you control.
Data Processing Agreement (DPA)
GDPR Art. 28 controller-to-processor terms, with CCPA terms.
Acceptable Use Policy
What you can and can't do with the platform and its AI.
Service Level Agreement (SLA)
Uptime commitment, service credits and support response times.
Security overview
Encryption, access control, audit logging and retention.
Sub-processors
Every third party that processes data on our behalf.
Cookie Policy
Every cookie by name, its lifetime, and how to opt out.
Standard Contractual Clauses
EU SCCs (modules 1–4) for cross-border transfers.
Records of Processing (RoPA)
Summary of processing activities under GDPR Art. 30.
Partner programs
Apply only if you join the program.
United Technology Services Inc. operates CaptivaHQ. Last document update: November 9, 2026.
Questions: [email protected] · Privacy and data requests: [email protected] · Report a vulnerability: [email protected]